Website Privacy Policy and Terms of Service

Tractus Events – Website Privacy Policy & Terms of Service

Last Updated: December 20, 2024

1. Introduction

Welcome to Tractus Events (referred to as “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and protect personal data when you visit our main website, [Website URL] (the “Site”), or interact with our online services offered through the Site.

This Website Privacy Policy does not cover our separate event/webinar platform, which may have its own privacy terms and conditions. If you attend or register for any of our webinars or events, please refer to the relevant Event Privacy Policy.

2. What Information We Collect

2.1 Information You Provide Voluntarily

  • Contact Form Data: If you fill out a contact form, sign up for our newsletter, or otherwise submit your personal data (e.g., name, email, phone number), we will collect and store that information to respond to your inquiry or provide the requested service.
  • Email Correspondence: If you email us, we may store the contents of your message, your email address, and our response.

2.2 Information Collected Automatically

  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior on our Site.
  • Google Analytics: We use Google Analytics to analyze Site usage and performance. Google Analytics sets cookies or similar technologies to collect information such as your IP address, browser type, pages visited, and time spent on each page. This information is aggregated and does not typically identify you personally.
  • Microsoft Clarity: We use Microsoft Clarity to understand how users engage with our Site, including click/tap heatmaps and session replays. This helps us improve user experience. Clarity may record certain data such as mouse clicks, page scrolls, and other user interactions, but does not collect personally identifiable information (PII). For details, visit Microsoft’s Privacy Statement.
  • Log Data: Our servers automatically record information (“Log Data”) created by your use of the Site. Log Data may include your IP address, browser type, operating system, and other usage data.

3. How We Use Your Information

  • To Operate and Improve Our Site: We use aggregated data from Google Analytics and Microsoft Clarity to analyze user behavior, identify trends, and enhance Site performance and design.
  • Respond to Inquiries: If you contact us via forms or email, we use the provided information to address your request or question.
  • Marketing and Updates: With your consent, we may send you newsletters or promotional emails about our products, services, or events. You can unsubscribe at any time.

If you are located in the European Economic Area (EEA) or other regions with similar data protection laws, we process your personal data under the following legal bases:

  • Consent: For cookies that are non-essential and for sending you marketing communications.
  • Legitimate Interests: Operating and improving our Site (e.g., analytics), and responding to your inquiries.
  • Contractual Necessity: If you submit data requesting our services or support, we may process that data to fulfill our obligations to you.

5. Third-Party Sharing & Data Transfers

  • Service Providers: We may share your information with third-party vendors who assist us with website operations, analytics, email communications, etc. These vendors are bound by data protection agreements where required by law.
  • Legal Obligations: We may disclose information if required to comply with applicable laws or legal processes.
  • International Transfers: Our servers (or those of our service providers) may be located outside your country. We take appropriate safeguards (e.g., Standard Contractual Clauses) for data transferred from the EEA or similar jurisdictions to ensure data protection.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Anonymous or aggregated data may be stored indefinitely.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access: Request a copy of personal data we hold about you.
  • Rectify: Ask to correct inaccurate or incomplete data.
  • Erasure: Request deletion in certain circumstances.
  • Object: Object to processing based on our legitimate interests.
  • Withdraw Consent: Where we rely on consent, you can withdraw it at any time (e.g., by opting out of marketing or rejecting certain cookies).

To exercise these rights, contact us at privacy@tractus.ca.

8. Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal data from children. Please contact us if you believe a child has provided us with personal information.

9. Cookies & Tracking Technology

  • Cookie Consent: For users in jurisdictions requiring explicit cookie consent (e.g., the EU), you may see a cookie banner or pop-up explaining our usage. You can choose to accept or reject non-essential cookies.
  • Manage Cookies: You can control your cookie preferences through your browser settings or via the cookie banner (if applicable).

10. Security

We implement reasonable administrative, technical, and physical measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the most recent revision. Your continued use of our Site after updates indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any applicable data rights, please contact:

Privacy Officer
Email: privacy@tractus.ca

2. WEBSITE TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using tractusevents.com or tractus.ca (the “Site”), you agree to these Terms of Service (“Terms”) and our accompanying Website Privacy Policy. If you do not agree, do not use the Site.

2. Use of the Site

  1. Eligibility: You must be at least the age of majority in your jurisdiction to use this Site.
  2. Personal Use: The Site and its content are provided for personal, non-commercial use unless otherwise stated.
  3. Prohibited Conduct: You agree not to:
    • Violate any laws or regulations in connection with your use of the Site.
    • Disrupt or interfere with the security or operation of the Site.
    • Attempt to gain unauthorized access to any accounts, systems, or networks related to the Site.

3. Intellectual Property

  • Ownership: All content on the Site, including text, images, graphics, logos, and software, is owned or licensed by Tractus Events or its licensors and is protected by intellectual property laws.
  • Limited License: You may view, download, and print content from the Site for personal, non-commercial use, provided you do not remove any proprietary notices or disclaimers.

The Site may contain links to third-party websites. We do not endorse or control these external sites, and are not responsible for their content or privacy practices. Use external links at your own discretion.

5. Disclaimers

  • Site “AS IS”: The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties of any kind, express or implied, about the accuracy, reliability, or completeness of the Site’s content.
  • No Guarantee: We do not guarantee the Site will be free from errors, malware, or interruptions.

6. Limitation of Liability

To the maximum extent permitted by law, Tractus Events shall not be liable for any indirect, incidental, consequential, or special damages resulting from your use of (or inability to use) the Site, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Tractus Events, its affiliates, and their respective employees, agents, and contractors from any claims, damages, losses, or expenses (including attorney fees) arising out of your use of the Site, violation of these Terms, or violation of any rights of a third party.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Ontario, Canada, unless otherwise required by applicable law.

9. Changes to These Terms

We may modify these Terms at any time. The “Last Updated” date indicates the most recent revision. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms.

10. Contact Us

For questions regarding these Terms, please contact:

Tractus Events
Email: privacy@tractus.ca

END OF POLICY